Privacy Policy

Effective Date: August 14, 2026

At Serum Anti Aging ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://www.serumantiaging.com (the "Site") or purchase our products.

By using the Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information You Provide

We may collect information that you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by third-party payment providers)

  • Account login details

  • Order history

  • Messages sent through contact forms, chat, email, or customer support

Automatically Collected Information

When you visit the Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages viewed

  • Time spent on pages

  • Referring website

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations, shipping updates, and service communications

  • Improve our products and website

  • Personalize your shopping experience

  • Detect and prevent fraud or unauthorized activity

  • Comply with legal obligations

  • Send promotional emails or SMS messages when you have opted in

You may unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

3. Payment Information

Payments are processed through secure third-party payment gateways. We do not store your full credit card, debit card, or banking details on our servers.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Keep items in your shopping cart

  • Analyze website traffic and performance

  • Improve functionality and user experience

  • Deliver relevant advertising where permitted by law

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site.

5. Sharing Your Information

We do not sell your personal information. We may share information with trusted third parties who help us operate our business, such as:

  • Payment processors

  • Shipping and delivery providers

  • Email and SMS service providers

  • Website hosting and analytics providers

  • Customer support platforms

  • Legal or regulatory authorities when required by law

These service providers are permitted to use your information only for the services they perform for us.

6. International Transfers

Your information may be processed or stored in countries other than your country of residence. We take reasonable steps to ensure that personal information receives an adequate level of protection wherever it is processed.

7. Data Retention

We retain personal information for as long as necessary to:

  • Fulfill orders and provide services

  • Maintain business records

  • Resolve disputes

  • Enforce our agreements

  • Comply with legal, tax, and regulatory requirements

When information is no longer required, we will securely delete or anonymize it where reasonably practicable.

8. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to certain processing

  • Withdraw consent for marketing communications

  • Request a copy of your information in a portable format

To exercise these rights, please contact us using the details below.

9. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Site is not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take steps to delete it promptly.

11. Third-Party Services and Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

12. SMS and Marketing Communications

SMS Privacy: Mobile phone numbers, SMS opt-in data, and SMS consent information will not be sold, rented, shared, or disclosed to third parties or affiliates for their marketing or promotional purposes. Information may be shared with service providers only as necessary to provide the messaging service and support our communications, subject to applicable privacy and confidentiality requirements.

If you voluntarily opt in to receive SMS messages from Maribel Briones, JAFRA Independent Consultant, you may receive promotional and customer service messages, including product information, special offers, and order follow-ups.

Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase. Reply STOP at any time to opt out of SMS messages. Reply HELP for assistance.

 
 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the Site after changes become effective constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Serum Anti Aging

Email: [jafralead@gmail.com]
Website: https://www.serumantiaging.com